First aid courses

First aid training teaches healthcare administrators how to respond to emergencies, manage incidents, and support wellbeing in the workplace.

You learn:

• How to respond to common medical emergencies (CPR, choking, bleeding) 
• How to assess and manage incidents safely 
• Workplace health & safety basics 
• How to support mental health and wellbeing (Mental Health First Aid) 

Best for:

• All staff, especially healthcare administrator roles 
• Beginners with no prior training 

What it’s like:

• Essential, life-saving basics 
• CPR, recovery position, choking 
• Understanding how to react in an emergency 

Good choice if:
You want confidence to handle immediate situations without going into depth.

Best for:

• Administrators with responsibility for others 
• Designated workplace first aiders 

What it’s like:

• Builds on basics with broader emergency response skills 
• Covers injuries, illness, and incident management 
• More practical, scenario-based learning 

Good choice if:
You need to be a reliable first aider in a healthcare or office setting.

Best for:

• Senior staff or those responsible for safety 
• People wanting in-depth knowledge and leadership in emergencies 

What it’s like:

• More detailed and complex scenarios 
• Handling a wider range of conditions 
• Greater focus on decision-making and coordination 

Good choice if:
You want to take lead responsibility during incidents.

Best for:

• Anyone supporting staff or patient wellbeing 
• Managers, team leads, or HR-focused roles 

What it’s like:

• Recognising signs of stress, anxiety, depression 
• Supporting someone in distress 
• Signposting to professional help 

Good choice if:
You want to support both physical and mental health in the workplace.

• “I just need the basics” → Basic First Aid 
• “I’ll be responsible for others” → Intermediate 
• “I want full confidence + leadership” → Advanced 
• “I want to support wellbeing too” → Add Mental Health First Aid 

Even at admin level, intermediate first aid + mental health training is a strong combination — it makes you far more valuable in a healthcare workplace.